That's right! Standard shipping is always free at GreatFurnitureDeal.com, including threshold delivery. If you would like additional assistance, we also offer white glove delivery services.
How Much Do You Charge for Delivery?
Unlike other furniture companies, GreatFurnitureDeal doesn’t charge for standard delivery — and we also offer White Glove delivery options for an additional fee. Room of choice delivery is $119, and full setup with placement and debris removal is $229.
How Will My Furniture Be Delivered?
Most furniture on our website is delivered by appointment. You’ll be contacted in advance to schedule a delivery — we don’t leave high-value pieces on your curb and drive off. Instead, you'll know exactly when your order is arriving and can plan accordingly.
At the time of delivery, your furniture will be brought to your home — or directly to the room of your choice if you’ve selected White Glove Delivery. You’ll have a chance to inspect the packaging and/or the items themselves before signing off with the driver.
With White Glove Delivery, your furniture will be placed in the desired room, and all packaging materials will be removed (and yes, there's usually a lot!). Opt for White Glove Delivery with Assembly, and our team will also assemble your furniture and clean up everything when they're finished. You’ll especially appreciate this service when moving large pieces, like a sofa or a china cabinet — your back will thank you!
Some smaller items may ship via USPS, FedEx, UPS, or LTL freight. These services do not include scheduled delivery, in-home placement, or assembly. In those cases, setup will be the customer’s responsibility. While only a small portion of our products ship this way, it's a practical and cost-effective option for select items where White Glove service isn’t necessary.
Where Do You Deliver?
We deliver anywhere within the 48 contiguous United States (rarely excluding a few remote areas), and yes, we also ship to Alaska and Hawaii. Additional shipping charges will apply for deliveries outside the continental US.
Looking to purchase as an international customer? If you are using a freight forwarder, GreatFurnitureDeal will gladly deliver your order to their US location at no extra charge.
How Long Does It Take to Receive My Furniture?
For in-stock items, orders typically ship within 3 to 5 business days, and delivery to your home usually takes 3 to 6 weeks from the date of purchase, depending on your location. If you're located near one of our two dozen distribution centers, you might receive your order in as little as 2 weeks!
Custom orders generally take longer to produce and deliver — expect a delivery window of 12 to 16 weeks.
Since our inventory and availability change frequently, you’ll receive an estimated ship date at the time of your order. We’ll also keep you updated with email and text notifications as your order progresses through fulfillment and delivery.
Shipping Methods & Delivery Options
We ship your order using the fastest, safest, and most reliable method available. To ensure a smooth experience, we’ve partnered with top-tier delivery carriers across the country. Each item on our site is assigned the most appropriate shipping method based on its size, weight, and fragility. You’ll receive a tracking number once your order ships, and we encourage you to monitor your delivery online or by contacting the carrier directly.
We offer four main types of shipping:
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Small Parcel
Smaller, lighter items are typically shipped via UPS, FedEx, DHL, or USPS. These orders generally arrive 3 to 10 business days after leaving the warehouse. -
An adult signature is required on high value orders for delivery so that you can inspect the packaging.
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If you prefer the item to be left at your doorstep, you may leave a signed note for the driver requesting "No Signature Required" (include your name and tracking number). Please note: if you waive the signature, you may be responsible for any damage or loss.
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Truck Freight – Back of Truck (Curbside Delivery)
Heavy or oversized shipments are delivered via Common Carrier and are typically dropped off at the curb. -
Drivers travel alone and may request your help unloading to prevent damage.
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This method is best suited for large items when additional services like assembly or in-room placement are not needed.
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Truck Freight – Threshold Delivery
Your items will be delivered just inside the first entryway of your home or building — no stairs or room placement included. -
White Glove Services (Various Levels Available)
For the ultimate in convenience, White Glove options include: -
In-room placement
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Unpacking and packaging removal
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Assembly (if selected)
Additional charges may apply depending on the service level you choose.
Please note: We cannot ship to P.O. Boxes or Military APOs.
Truck Delivery & Signature Requirements
Many items on our website are too large or heavy to ship via standard carriers like UPS or FedEx. Instead, they are delivered by truck freight, which works a bit differently:
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Delivery Appointment
Once your order reaches the local delivery terminal, the carrier will contact you to schedule a delivery appointment. Most truck delivery companies offer 2–4 hour appointment windows between 8:00 AM and 5:00 PM EST, Monday through Friday (with some occasional exclusions). -
You’ll receive 10 days of free storage at the terminal once your item arrives. If delivery isn’t completed within this period, additional storage fees will apply and are the responsibility of the customer.
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Curbside Delivery
Deliveries are made to the driveway or curb outside the delivery address. It is the customer’s responsibility to move the product inside. -
Some carriers offer in-home or threshold delivery upgrades for an additional fee. If you’re interested in these services, you can contact the shipping company directly using the tracking information we’ll send via email when your order ships.
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Please note: Any additional delivery services must be arranged and paid for directly with the carrier.
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Additional Delivery Fees
Any special access fees — such as ferry charges, gated community fees, or tolls required to reach your address — will be billed to the customer if incurred during delivery.
Signature & Inspection Policy
A signature is required at the time of delivery to confirm receipt and establish proof of delivery. Before signing:
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Count all boxes to ensure your full order has arrived.
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Inspect all packaging and items carefully for visible damage (scuffs, dents, tears, holes, bends, dirt, or any unusual wear).
⚠️ IMPORTANT: If you notice any damage, do not refuse the item.
Instead:
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Note the damage clearly on the delivery receipt (check any appropriate boxes and write details in the comments section).
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Take photos of the damage if possible.
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Accept the delivery — this ensures we can assist you in resolving the issue promptly.
All items are carefully inspected before leaving our warehouse, but occasional damage in transit can happen. Reporting it accurately at the time of delivery is essential for filing a claim.
In the event of receiving a damaged product, contact us immediately at 1-800-970-5889 while the driver is still present so we can determine the best course of action. If damage is discovered after delivery, please report it within 48 hours.
*Be sure to mark any visible damage on the product and packaging as “damaged during delivery” on the proof of delivery (POD) form. Failure to do so may result in a denied claim. If no receipt is provided, take a photo of the POD for your records.